I couldn't be more confident you're going to absolutely love your Colour Junkie cosmetics range of palettes, lip kits & makeup that I decided to offer a 100% satisfaction guarantee. Not happy? Return the product within 14 days and we'll organise a swap, credit or refund. That's a promise, from one Junkie to another.
~ Hannah, Founder & Creative Director
- No questions asked... Well actually there's a few questions asked but they're pretty reasonable and are as follows
- Your first contact requesting a return or refund must be made within 14 days and via email to firstname.lastname@example.org
- This guarantee applies strictly to online purchases and we are unable to cover items that were purchased at our retail stockists.
- The product must be receipted by our returns team within 45 days of the original refund request being made.
- We are unable to cover return shipping costs unless the product is faulty.
- Colour Junkie Cosmetics limited reserves the right to reject a refund request that is reasonably assumed to be for fraudulent reasons
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